What We Have Actually Built
Client identities are anonymised. Everything else is specific: the paper it replaced, the system it became, and what is still unproven. No invented percentages, no fabricated testimonials.
Fire-safety inspection and servicing contractor, 3-4 person office
Field Service ERP for a Fire-Safety Inspection Contractor: Paper Books to a 42,000-File Digital Archive
Carbon-copy paper work-order books in triplicate, group-chat dispatch with no record of who accepted a job, Excel and Word templates re-typed by hand for every invoice and quote, and an accounts-receivable spreadsheet north of $1.7M across roughly 490 rows with duplicate and hidden rows that even the client's own staff couldn't fully trust.
What's Provable Today
The client signed off on the end-to-end flow after a live demo, then came back unprompted asking for more automation. The build itself is backed by roughly 2,400 automated tests across 147 files, a race-tested invoice numbering scheme, an audited legacy AR import, and rehearsed full-restore backup drills. No time-saved or error-reduction figures were measured, and none are claimed here.
HVAC contractor, southern Ontario (3-4 technicians, one dispatch office)
Scheduling, Field Work Orders, and QuickBooks Desktop for an HVAC Contractor
Paper work orders priced by hand, no double-booking check on the schedule, on-call hours added manually every week, and a bookkeeper re-typing every invoice into QuickBooks Desktop from a paper trail, plus a previous GPS-tracking rollout the crew had already killed once.
What's Provable Today
Pre-launch at last recorded build activity: 200 concurrent work-order creations produced 200 distinct numbers with zero collisions, a 20-case overtime test suite passed against Ontario's ESA rules, and the full intake-to-QuickBooks storyline passed end-to-end in an automated test. No production usage data exists yet, see the honest status note below.
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